Junior IT Technician

INGENIO Information Systems is a steadily growing technology company, specializing in providing integrated IT solutions (IT, ERP, CRM, WMS). We accompany and support businesses across the entire spectrum of commercial and industrial activity, offering our customers integrated, methodical and documented technological guidance to improve their productivity and achieve their business goals through technology.

As part of this growth, we are looking to staff the company by seeking a suitable candidate for the position of Junior IT Technician to support our Technical Department.

Position Responsibilities:

• Provide remote and on-site A level support to end users.
• Ticketing system management and updating.
• Windows environment and corporate application support.
• Computer infrastructure maintenance and basic customization.
• Participation in wired and wireless network support.
• Software and operating system upgrades.
• Troubleshooting peripheral and other IT equipment.

Required Qualifications:

• Degree in computer science or related field (or graduating student).
• Basic knowledge of Windows & networks.
• Ability to solve problems in a structured manner.
• Organizational skills and responsibility.
• Willingness to learn and develop professionally.
• Good communication skills with end users.
• Consistency in following procedures.
• Completed military service.
• Driver’s license.

Desired qualifications:

• Up to 2 years of previous experience in a similar position.
• Good knowledge of Microsoft products and corporate infrastructure.
• Good knowledge of networks.
• Good knowledge of English.

What it means to be part of the INGENIO team:

• You work with people who give you room to learn and encourage you to grow.
• You will have an active role in projects that require thought and responsibility.
• You have access to training tools, mentoring and daily support.
• You work in an environment of mutual respect and work-life balance.
• You are rewarded based on your contribution and effort.
• You enjoy flexibility (e.g. teleworking one day/week after integration)
• Private insurance (after integration period).

If you are at the beginning of your career and want to grow in a well-organized IT environment, we would love to meet you.